Unfortunately, due to changes in market conditions, we are no longer able to offer the carer employers/direct care insurance product going forward. However, please rest assured cover will remain in place until your current policy expires. Upon expiry, your insurance policy will then cease and will not be renewed.
The current policy includes employers liability insurance which is required by law if you employ carers in your home. We would recommend contacting your local authority to seek guidance on finding an alternative insurance policy as soon as possible to avoid any gaps in cover when your current policy expires. Alternatively, to help you find another provider for this cover, please visit the British Insurance Brokers Association website: www.biba.org.uk where you can search ‘find insurance’.
Our team is available to discuss any questions you may have but unfortunately, we cannot offer to extend or renew your policy.
We apologise for any inconvenience this may cause you. If you do have any queries in the meantime, or need to make a claim, please contact us on 0800 458 3301.