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Risk management

Operate more efficiently, safely, and profitably by managing risk.

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Let us help you reduce claims, avoid prolonged business disruption, and keep your employees safe.

At Marsh Commercial we go beyond being just an insurance company or broker. From business continuity planning to health and safety training, and fire risk assessments. Our risk management services are designed to shape responsible business and drive success.

Our risk management services*

Keep your business trading following an unexpected event and recover as quickly as possible. Our business continuity planning service provides comprehensive support in creating an effective business continuity, risk mitigation and disaster recovery plan.

 We will:

  • Conduct a risk assessment to determine the magnitude of your current exposure to threats.
  • Identify your critical business functions for continued service or production.
  • Determine the events that can adversely affect your business.
  • Develop your business continuity plan.
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Elevate your approach to health and safety and comply with your legal and regulatory requirements. Our health and safety training courses are designed, and quality controlled by Institution of Occupational Safety and Health (IOSH).

 Course options:

  • Managing Safely (3 day) – for managers and supervisors.
  • Working Safely (1 day) – for any employee to learn the basics.
  • Managing Safely Refresher (1 day) – for managers and supervisors to keep up to date.
  • Safety and Legal governance (1 day) – for senior management.

We also provide bespoke training courses covering topics such as manual handling, fire safety, risk assessments and general health and safety. 

Or if you are tired of classroom training or unable to take the time out then our Health and Safety, Information Security & Data Protection, Performance and Leadership, Diversity and Inclusion & Compliance eLearning are a convenient and powerful alternative.

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Ensure your fire controls comply with UK fire safety legislation. Our fire risk assessments are conducted by a competent fire risk assessor – as legally required.

Details:

  • Available across singular buildings or multiple premises.
  • Provides proof to fire service inspectors and insurers.
  • Optional fire plan also available.
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Reduce your claims, cut your repair costs, and boost driver morale. Our fleet risk management services are suitable for all fleet sizes and vehicle types.

 Services:

  • Auditing – a thorough review of your fleet to ensure compliance with legislation.
  • Benchmarking – compare your fleet’s performance, cost, and risk exposure against your peers.
  • Consultancy – experience a seamless integration into your business operations.
  • Documentation review – minimise the drain on your internal resource.
  • Surveying – learn what your driver and line managers really think of your fleet management procedures.
  • Training and e-learning - forms part of the 35 hours required for the Driver Certificate of Professional Competence (Driver CPC) training.
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Stay the right side of ever-changing employment rules and regulations. We offer three levels of HR and employment law support.

 Our services:

  1. Contracted support – a fully outsourced service to take away all the pain.
  2. Lite support – a supplementary service to support existing structures.
  3. One-off project risk management support – a personalised service that allocates an employment law adviser for singular projects.
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Minimise your property risks and protect your core assets.

Our services:

  • Building valuation review – ensure your buildings are insured for the correct amount.
  • Plant, machinery and equipment valuation – plan for unforeseen mechanical breakdowns and production interruptions.
  • Property surveys – assess your site’s exposure to natural hazards (e.g. flooding) and put appropriate measures in place.
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Diagnose the strength of your cybersecurity measures and identify risks and potential exposures in your controls. Our cyber health check offers an assessment of your business’s cybersecurity controls, technology, and people.

You’ll receive:

  • A maturity rating reporting.
  • Cybersecurity controls and ransomware insurability analysis.
  • A list of actions on how to make your business cyber safe.
  • Guidance on applying for cyber insurance.
  • Actionable advice on how to better finance and manage cyber risk.
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*These products and services are provided by a range of internal consultants, Marsh Risk Consulting, and third-party providers who do not form part of Marsh McLennan Companies’ corporate group and are not affiliated to Marsh Ltd trading as Marsh Commercial and our affiliates. We disclaim any and all liability, including any express or implied warranties, whether oral or written, for that third party’s products and services and the performance of any if its obligations to you. You acknowledge that no representation has been made by us as to the fitness of the third-party products and services for your particular intended purpose. If you decide to utilise the products and services offered by that third party, we will receive a commission for the introduction of this business.

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Tell us the service(s) you’re interested in and our team will be in touch to discuss at a time that suits you. 

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Why is risk management important?

Today's business environment is dynamic and unpredictable. There are always changing legislations and rules. If you’re not aware of them and you suffer a serious incident. It will affect your business. This is where effective risk management comes into play.

Risk is an inherent part of any operation. And insurers want to see evidence of effective risk management techniques and risk reduction measures. For example, health and safety training, fire risk assessments or a robust business continuity plan. How you're reducing risk can be the difference in securing competitive premiums.

Here's a few reasons why a robust approach to risk management is crucial for your business:

  1. Protecting your assets 
    Risk management helps identify and assess potential risk factors that could threaten your business's assets. This includes property, equipment, intellectual property, and financial resources. By proactively managing these risks you can put in place measures to protect your assets and minimise potential losses.
  2. Safeguarding business continuity 
    Disruptions to your business operations can have severe consequences. For example, natural disasters, cyberattacks, or supply chain disruptions. Risk management allows you to identify and mitigate risk, so your business can continue to operate smoothly even in challenging circumstances.
  3. Enhancing decision-making 
    Risk analysis and management provide you with valuable insights into the potential risks associated with different business decisions. By considering each particular risk upfront, you can make more informed decisions and develop strategies that align with your risk appetite.
  4. Mitigating financial losses 
    Unforeseen events can lead to significant financial losses for your business. Risk management helps you identify potential financial risks and implement measures to mitigate them. This can include insurance coverage, contingency plans, or diversifying your investments to reduce exposure to specific risks.
  5. Maintaining your reputation 
    Your business's reputation is one of its most valuable assets. Effective risk management helps you identify and address risks that could harm your reputation. Things such as compliance violations, product recalls, or data breaches. By proactively managing these risks, you can protect your brand image and maintain the trust of your customers and stakeholders.

Risk management is not about avoiding risks; it's about understanding and managing them. Implementing a comprehensive risk management strategy can: 

  • help reduce your insurance premiums; 
  • minimise the need to claim; 
  • avoid prolonged business disruption; 
  • and keep your employees safe.

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Find extra services such as employee benefits packages, pension schemes, and financial wellbeing training on our digital marketplace.

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Frequently asked questions

A

Your business faces a wide range of risks - does it every feel like there are more health and safety hoops to jump through and mountains of legislation to climb before you can even start to think about growing your business? It pays to be prepare in order to tackle:

  • People risk – your employees are your most important asset. Their wellbeing, health and engagement directly impacts your business’s performance
  • Employment risk – with new legislation regularly being introduced it’s important to ensure employment policies are aligned with the latest legislation and procedures to avoid potential claims.
  • Operational risk – whether on-site or in the home office environment, your health and safety (for example) practices need to meet all the legal and regulatory requirements
  • Property risk – if your property doesn’t have the correct sum insured, it can have a significant financial impact in the event of a claim
  • Cyber risk – from postal and email addresses, to invoicing details or payroll records; whatever the size of your business, your data is gold dust to cybercriminals and it could be used for fraudulent activity with significant financial and reputational consequences.

A

Risk is an inevitable part of doing business, and today’s ever-changing environment poses new challenges for businesses. The better you understand your risk environment, the better you can anticipate what’s coming around the next corner.

Effective risk management enables your business to make more informed decisions, avoid the typical pitfalls and deliver on its growth plan. It can help reduce your insurance premiums, minimise the need to claim, avoid prolonged business disruption and most importantly, keep your employees safe.

Insurers increasingly want to see evidence of risk management – whether it’s up-to-date health and safety training, a comprehensive fire risk assessments or a robust business continuity plan.

A

There are British and International risk management standards. BS 31100 and ISO 31000. They set out risk management process starting with organisational goals, then give specific practical suggestions for how to put effective risk management into place.

A

Risk sharing is when multiple parties agree to split and allocate potential risks between them. So instead of one organisation carrying all the risks, they are divided. It reduces the impact on one organisation and distributes any potential losses.

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